Meet the Uphoria Financial Team

James is a genuinely passionate person, who believes in building long-lasting relationships with clients based on trust, integrity, communication and transparency. His sense of fulfilment comes from helping both families, and individuals navigate the complex world of home financing and having commenced his banking and finance career in 2015, he has a deep understanding of the mortgage industry and is dedicated to delivering a tailored & personalised experience. Whether you're a first-time homebuyer, looking to refinance, or seeking investment property financing, he strives to provide expert advice and guidance every step of the way. His goal is to make the end-to-end process as smooth and stress-free as possible, ensuring that you are informed & have confidence that everything is taken care of in the background, so that you can focus on what is important in the property journey. He is genuinely passionate about helping his clients make sound financial decisions and securing the finance they need to take significant steps towards their financial aspirations. Outside of work, James enjoys playing competitive touch football, being at the gym, wetting the fishing line from time to time in Sydney’s harbour and above all, spending time with his wife & little daughter.

Lionel began his career in financial services in 2006, and has experienced many changes within the industry, as well as the economy overall. Lionel’s vast experiences enable him to direct, and assist his clients through providing both comfort, and tailored solutions during the good times and the more challenging times. Lionel takes pride in being able to provide guidance to people in various circumstances. Whether you are a first home buyer, or a seasoned professional investor, Lionel thrives to simplify your lending experience through providing a wide variety of options in line with your goals & requirements - to ultimately help you to achieve your personal and financial goals. As an experienced finance broker, what sets Lionel apart is utilising all lenders available to find the most competitive deal, and right solution to fit your individual needs. On a personal level, Lionel loves to stay fit by exercising and playing team sports such as soccer and cricket. Lionel absolutely cherishes his time with his beautiful wife, and gorgeous little girl who is welcoming the challenge of becoming a big sister.

As a Client Analyst with Uphoria Financial, Diane plays a pivotal role in the end-to-end client journey (from pricing negotiations, deal structuring & submission, and post-settlement checks), combining analytical precision with operational efficiency to support deal execution and provide clients with best-in-class customer experience. Diane started her career in the mortgage industry working in one of Australia's top brokerage firms and has also worked for two non-bank lenders specializing in near prime and specialist loans. Diane has a proven track record in document verification, lender policy and product analysis, post-settlement variations, and pricing negotiations with business development managers, mortgage managers, and brokers. Diane always aims to provide a unique perspective in helping achieve the best financial outcome tailored to clients' situation and needs. Ultimately, I thrive on creating experiences where clients not only achieve their financial goals but also feel genuinely valued and understood. She is a life-long learner & a believer of a sound mind in a sound body, I enjoy my free time reading books about finance, self-improvement, and languages and doing physical activities.

Ira is currently a Client Analyst at Uphoria Financial. In his current role, he assists in building loan applications, ensures they are submitted to lenders in a compliant and comprehensive manner, and manages loan applications once they settle. He has processed residential, commercial, and equipment loans for PAYGs, self-employed individuals, trust and company entities, self-managed superfunds, and strata corporations for two non-bank lenders and a mortgage broking firm since November 2021. He brings with him knowledge of various lending policies, platforms, products and scenarios, ensuring clients have a smooth loan application process. With every customer interaction, Ira aims to provide the smoothest experience and ensure they get the best possible outcome. Outside of work, Ira enjoys reading about productivity, finance, technology, and Mandarin.

With a professional background rooted in real estate accounting, Abygail brings financial precision to her role as a Support Specialist at Uphoria Financial. She is dedicated to ensuring that every client’s journey toward property ownership is handled with absolute clarity and ease. By drawing on her specialized knowledge of property transactions, she navigates the complexities of lending proposals and compliance with a meticulous eye, ensuring every detail is flawless before it ever reaches a lender. For Abygail, her role transcends administrative support; it is about providing you with genuine peace of mind. She manages the end-to-end journey post-submission, proactively coordinating with lenders to streamline the process on your behalf. From managing discharge forms to conducting final settlement audits, she ensures you remain fully supported long after your initial application is finalized. Outside of the office, Abygail is a lifelong learner who stays energized by exploring evolving trends in finance and accounting. She prioritizes mental clarity and balance, often spending her "me time" journaling or enjoying reflective walks. Above all, she cherishes time spent with her family, friends, and her dog, bringing that same sense of dedication and connection to the clients she supports every day.

Lois brings a strong foundation in accounting, auditing, and data management to her role as a Mortgage Support Specialist at Uphoria Financial. With a keen eye for detail and a commitment to accuracy, she plays a key role in ensuring each loan file is managed seamlessly from start to finish, supporting both brokers and clients throughout the process. Her experience across real estate support, financial operations, and lead generation has equipped her to work efficiently in fast-paced environments while maintaining a high standard of compliance and data integrity. Lois is highly skilled in loan processing, document verification, lender policy navigation, and pricing reviews, ensuring every application is handled with precision and care. Known for her reliability and proactive approach, Lois values clear communication and strong teamwork in delivering an exceptional client experience. She is dedicated to providing consistent support behind the scenes, helping create smooth, stress-free outcomes for every client.